1. Generalities
Unless a special agreement is confirmed in writing, the sending of the order made by the Client implies his agreement with these general conditions of sale. No stipulation made by the Client regarding the conditions of purchase, letters, acknowledgments of receipt or other documents will differ from those if it has not been expressly accepted by this Company beforehand. The information contained in catalogs and price lists is for indicative purposes only. They may be modified at any time, without prior notice, depending on the evolution of economic conditions, in order to have the client promptly informed of such changes.
2. Orders
All requests may be fomulated by written or phonecall. An order is not final until it is accepted by administration. Any stipulation that repeals or completes these general conditions of sale will be considered accepted by the Client if there is no written response from the latter.
3. Prices
“The prices shown include the legally applicable Value Added Tax (VAT) and are indicated in euros. Unless expressly stated otherwise, prices indicated do not include shipping costs."
4. Reservation of title - Risks
4.1. Ownership of the delivered products is expressly reserved until full payment of the sale price, interest, expenses, etc. Consequently, payment of bills of exchange, promissory notes, checks or any other instrument that creates an obligation to pay will not be considered to have been made, according to this provision, until the collection of said documents is successfully completed.
4.2. However, the risks are transferred to the Customer upon delivery of the products. The Client agrees to the custody and conservation of the products and to take out the relevant insurance in order to cover any damage and losses that may be caused to the products.
4.3. In the event that the Customer suspends payments, they may claim the products.
The amounts previously paid on account will remain in the possession of as a penalty clause.
5. Resolution clause
5.1. The total or partial breach by the Client of any of its obligations, failure to meet any payment when due, a delay by the Client in payment and, in particular, knowledge of its protest or of a deposit on all or part of your business, could imply, in the opinion of course.
5.2. The resolution of the contracts will occur by operation of law and without judicial formalities within a period of seven (7) days from the sending of the payment request to the Client, by certified letter with acknowledgment of receipt, stating the intention to use this document. clause.
5.3. In the event of carrying out this termination clause, the Customer or its representatives are expressly authorized to enter the Customer's premises in order to recover the products affected by the application of the sixth section.
6. Right of withdrawal for consumers and users
You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.
The withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the goods.
To exercise the right of withdrawal, you must notify us:
StrongCages S.L
C/Pintors 6 – 8
95 513 24 03
info@strongcages.es
Your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You may use the model withdrawal form below, although its use is not mandatory.
To comply with the withdrawal period, it is enough for the communication regarding your exercise of this right to be sent before the corresponding period expires.
Consequences of withdrawal
In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method. ordinary that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund.
Consequences of withdrawal
In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method. ordinary that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition comes first.
We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition comes first. You must return or deliver the goods directly to us or to StrongCages S.L, Calle Pintores 6 - 8 to the attention of Juan Manuel without any undue delay and, in any case, no later than within 14 calendar days from the date on which you communicate your decision to withdraw from the contract. The deadline will be considered met if you return the goods before said deadline has expired”;
“You must assume the direct cost of returning the goods.” In the event that the goods, due to their nature, cannot normally be returned by post. It is estimated that this cost rises to approximately 25 euros maximum”
"You must assume the direct cost of returning the goods" You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal will not be applicable to contracts that refer to:
-The supply of goods whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the withdrawal period.
-The supply of goods made in accordance with the specifications of the consumer and user or clearly personalized.
-The supply of goods that may deteriorate or expire quickly.
-The supply of sealed goods that are not suitable for return for health protection or hygiene reasons and that have been unsealed after delivery.
-The supply of goods that, after their delivery and taking into account their nature, have been inseparably mixed with other goods.
-The supply of alcoholic beverages whose price has been agreed upon at the time of entering into the sales contract and which cannot be delivered within 30 days, and whose real value depends on market fluctuations that the businessman cannot control.
-The supply of sealed sound recordings or videos or sealed computer programs that have been unsealed by the consumer and user after delivery.
-The supply of daily press, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.
Withdrawal form template
–For the attention of StrongCages S.L with address at Calle Pintores 6 and 8 Mairena del Alcor Sevilla info@strongcages.es
–I/we hereby inform you (*) that I/we withdraw from our (*) contract of sale of the following good
–Ordered on/received on (*)
–Name of the consumer and user or consumers and users
–Domicile of the consumer and user or consumers and users
-Date
Although you can send us an email to info@strongcages.es and we will send you a PDF copy so you can fill it out.
7 Guarantee
All our products are guaranteed against manufacturing defects for two years from the date of delivery. The warranty does not include damage caused by misuse or normal wear and tear as stated in the LGCU.
To make use of the guarantee, it is essential to keep the proof of purchase and the delivery note for the products.
In the event of a defective product, the customer must send the products to the Strongcages, S.L. facilities. Located at Polígono Industrial Gandul C/ Pintores, 6 y 8, 41510 Mairena del Alcor (Seville), StrongCages will proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, within a period of 15 business days once has received the defective merchandise at its facilities.
8 Order cancellation
If the cancellation of the order arrives before the merchandise is shipped, the customer will not have any costs.
9 Force majeure
The parties will not incur liability for any failure due to a major cause. Compliance with the obligation will be delayed until the case of force majeure ceases. If force majeure lasts more than two (2) months, the contract may be terminated at the request of one of the two parties, without any type of compensation.